Shipping policy
World Wide Shipping:
At KICKXOTIC, we are dedicated to delivering our products worldwide. We partner with trusted international and domestic couriers to ensure safe and timely delivery to most countries.
- Free Shipping: We offer free shipping for orders over $999. For orders under $999, shipping costs vary based on destination, package type, quantity, and weight.
- Rush Orders: Expedited shipping options are available at an additional fee. Please contact us at contact@kickxotic.com for details.
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Import Duties and Taxes: International orders may be subject to import duties and taxes imposed by the destination country. These charges are the responsibility of the recipient.
Order Tracking:
- Once your order ships, you will receive a tracking number via email.
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Track your order using the provided tracking number on our website or the carrier’s website.
Exclusive Care Guarantee Policy:
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Luxury is defined by its ability to be maintained. With every purchase, enjoy a one-time complimentary cleaning and repair, valid within one year of purchase. Customers are responsible for covering shipping costs to and from our studio. We’ll handle the rest, ensuring your item is refreshed and restored to its best condition.
Shipping Address:
- Please ensure your shipping address is accurate and complete. KICKXOTIC is not liable for orders shipped to incorrect addresses provided by the customer.
Contact Us:
- For any shipping-related questions or concerns, please reach out to our customer service at contact@kickxotic.com